Refund and Cancellation Policy – rashaawisat.com

1. Transaction Cancellation

Transaction cancellations are handled in accordance with the Israeli Consumer Protection Law, 1981.

2. Cancellation Period

  • Customers may request cancellation within 14 days from the date of purchase, provided the product or service has not been used.
  • Digital products or services that have already been accessed or delivered are non-refundable.

3. Cancellation Request

Cancellation requests must be submitted via:

  • Email
  • Or the phone number listed on the “Contact Us” page

4. Refund Method

Approved refunds will be processed within up to 14 business days using the original payment method.

5. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • The product or service has been used
  • Digital products after delivery
  • Services that have already been fully provided